TERMS & CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
AMENDMENT OF TERMS
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and www.helixplayermanagement.com.au’s rights and obligations to each other.
LIMITATION OF LIABILITY
It is an essential pre-condition to you using our website that you agree and accept that www.helixplayermanagement.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information,
or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
COMPETITION AND CONSUMER ACT
For the purposes of Schedule 2 of the Australian Consumer Law, in particular Sections 51 to 53, 64 and 64A of Part 3-2, Division 1, Subdivision A of the Competition and Consumer Act 2010 (Cth), www.helixplayermanagement.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again. You must be over 18 years of age to use this website and to purchase any goods or services.
DELIVERY OF GOODS
Physical goods may be delivered by Australia Post and/or other reputable courier companies. Deliveries are processed promptly upon receipt of full payment. Delivery may take between 2 and 14 days, depending on the delivery option. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of www.helixplayermanagement.com.au.
All goods must be paid for on order unless you have applied for and been granted credit terms with Helix Player Management. In the case that you are purchasing goods on credit, the Helix Player Management credit terms that were provided with your credit application will apply in addition to these terms and conditions.
RETURNS AND REFUNDS
www.helixplayermanagement.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return such as damage or fault. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. If you have signed off and approved the artwork for your goods, Helix Player Management will not accept returns of the goods on the basis that the artwork is incorrect provided that it complies with the artwork that has been signed off by you. For the avoidance of doubt, since the goods are custom made we cannot accept returns for a change of mind. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of www.helixplayermanagement.com.au.
LINKS TO OTHER WEBSITES
www.helixplayermanagement.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between www.helixplayermanagement.com.au and the owners of those websites. www.helixplayermanagement.com.au takes no responsibility for any of the content found on the linked websites.
www.helixplayermanagement.com.au’s website may contain information or advertisements provided by third parties for which www.helixplayermanagement.com.au accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.